Jonathan Bradbury, Director Global eCommerce at Munchkin
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Jonathan Bradbury


Director Global eCommerce
Munchkin

Check out the incredible speaker line-up to see who will be joining Jonathan.

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Main Conference Day Two - Wednesday Feb. 24th

Saturday, December 2nd, 2017


16:25 Growing More Share Of Brand, No Matter Where Your Products Are Sold

How do branded manufacturers think about the omni-channel customer experience? This session reviews how one company has removed friction within the purchase process, and worked with partners to increase their bottom line.

  • Examining omni-channel from a branded manufacturer lens
  • Removing channel friction and keeping in mind that a happy customer benefits brands and retail partners
  • Removing the friction in the purchase path for every retailer that sells your brand
  • Rewarding customers as manufacturers via loyalty programs
  • Driving high quality traffic that converts and working with your retail partners for everyone’s mutual benefit
  • Changing your culture around selling direct (even how your products are developed)
  • Driving incremental volume and growing market share
  • Moving to more of a “customer first” mindset instead of “buyer first” in terms of product development