Main Conference Day One - Tuesday Feb. 23rd
Thursday, November 2nd, 2017
Everyone knows that loyal customers have the highest LTV, but the means to retain these remains a consistent challenge. Our retention experts break down the goals of their programs, as well as how to develop unique and profitable initiatives to drive long-term engagement and repeat business, tackling issues such as:
- Retaining customers and getting them to come back to your brand
- Exploring retention strategies beyond email marketing
- Thinking about print and catalog
- Developing a print strategy that provides an ROI considering the costs
- Measuring the effectiveness of a print or catalog campaign
- Exploring loyalty programs to identify and reward your best customers
- Ensuring loyalty drives sales ultimately
- Using social media and retargeting as retention tool