eTail West 2016 (past event)
February 22 - 25, 2016
1.888.482.6012
Dominique Essig
VP Product Management & Customer Experience
Bonobos
Check out the incredible speaker line-up to see who will be joining Dominique.
Download The Latest AgendaUX, Merchandising & Design Summit - Monday Feb. 22nd
Tuesday, May 2nd, 2017
09:45 Keynote: 360° Customer Experience Optimization
In today’s fast paced and technologically supersaturated environment it is as important as ever to have focus on great multi-channel experiences. Customer expectations today are higher than ever—across devices and mediums— as customers want quality experiences at any touchpoint. The reality is that customers will only connect with a handful of brands, and brands that focus on great customer experiences are likely to trump their competition. Through Bonobos multiple channels—Guideshops, Digital experiences, and our our Customer Service Ninjas we are always evaluating and refining our customer experiences and relationships.