D. Kate Forbes, VP, eCommerce Digital Experience & Operations at Belk
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D. Kate Forbes


VP, eCommerce Digital Experience & Operations
Belk

Check out the incredible speaker line-up to see who will be joining D. Kate.

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Main Conference Day One - Tuesday Feb. 23rd

Thursday, November 2nd, 2017


12:00 Keynote Panel Discussion: Migrating To An Omnichannel Philosophy: Assessing Technology, Resources And Strategies

The retail landscape is changing so rapidly, that the omni-channel experience has become a key differentiator for many businesses today. But there are multiple barriers to success – which include internal strategy development, deployment of technology, resourcing, and much more. Our panelists will discuss tried and true methods to not only compete, but dominate as a omni-channel player today.

  • Determining whether omni-channel is more than a rebranded multi-channel term
  • Outlining and defining seamless experiences in all channels
  • Infusing omni-channel into your company culture and philosophy
  • Developing an overall picture of your customer as the foundation for your strategy