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Andy Mantis

EVP Checkout Tracking
NPD Group

Andy Mantis leads the commercial growth of Checkout Tracking, a new service that provides thorough information on consumer buying behavior based on receipts for both online and in-store purchases. Andy has an extensive track record of successfully creating data-driven strategies to increase customer acquisition and loyalty, working with leading merchants across multiple industries. Prior to NPD Group, he was Group Head of Business Solutions at MasterCard Advisors Information Services, and Vice President of Network Information Strategy at American Express.

Check out the incredible speaker line-up to see who will be joining Andy.

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Main Conference Day One - Tuesday Feb. 23rd

Thursday, November 2nd, 2017

15:50 Loyalty Panel Discussion: Increasing Share Of Wallet Using Loyalty Programs

Customer loyalty is part science, part art. See how these companies are taking their loyalty programs to a new level. They will walk through several examples and you’ll walk away with specific actionable takeaways.

How did you decide to create your loyalty program?

How did you implement your program?

What challenges did you face in terms of integration?

How did you position it within your organization to senior management?

Credit card programs vs. not – what type do you have and why?

If you are multi-brand, did you have one across brands?

Are you partnering with companies for a loyalty program?

What happens to brand equity if you partner, or have multiple brands, under one program?