Andy Mantis, EVP Checkout Tracking at NPD Group
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Andy Mantis


EVP Checkout Tracking
NPD Group

Check out the incredible speaker line-up to see who will be joining Andy.

Download The Latest Agenda

Main Conference Day One - Tuesday Feb. 23rd

Thursday, November 2nd, 2017


15:50 Loyalty Panel Discussion: Increasing Share Of Wallet Using Loyalty Programs

Customer loyalty is part science, part art. See how these companies are taking their loyalty programs to a new level. They will walk through several examples and you’ll walk away with specific actionable takeaways.

  • How did you decide to create your loyalty program?
  • How did you implement your program?
  • What challenges did you face in terms of integration?
  • How did you position it within your organization to senior management?
  • Credit card programs vs. not – what type do you have and why?
  • If you are multi-brand, did you have one across brands?
  • Are you partnering with companies for a loyalty program?
  • What happens to brand equity if you partner, or have multiple brands, under one program?