Wayne Duan, Director Digital Commerce at Walgreens
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Wayne Duan


Director Digital Commerce
Walgreens

Check out the incredible speaker line-up to see who will be joining Wayne.

Download The Latest Agenda

Main Conference Day One - Tuesday Feb. 23rd

Thursday, November 2nd, 2017


15:50 Cross-Channel Panel Discussion: Here’s How To Create Your Cross-Channel Retail Future

How is omni-channel evolving today, and how are you taking advantage of the opportunities in this space? This panel looks towards the future of omni-channel – how to create these experiences for your customers, and the technology you need to support it.

  • Evolving your cross-channel capabilities to become fully omni-channel
  • Infusing technology throughout the shopping funnel to support customer acquisition and retention: research, purchase and support
  • Putting deployable and flexible technology in place to enable cross-channel shopping
  • Utilizing stores for product awareness, research and purchase