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Jon Panella

VP Technology, Global CEP Strategy Lead
Sapient

In his 12-years as a Sapient veteran, being a member of the IBM Websphere Commerce Product Advisory board, managing Sapient’s partnerships with key Commerce vendors such as IBM, Oracle, Demandware, Bazaarvoice, hybris, Cybersource, and many others as well as leading their analyst relationships with key commerce analyst such as Forrester and Gartner and speaking at industry events throughout the world are other components of his role.

Prior to joining Sapient, he spent over 15 years at American Airlines/Sabre responsible for a number of technology areas including airline reservations, pricing and yield management, ticketing and lastly Vice President of Technology for GetThere (now Travelocity Business).

Most importantly, he has a passion for Commerce and his tenure at Sapient has enabled him to do what he loves and help customers be successful.

Check out the incredible speaker line-up to see who will be joining Jon.

Download The Latest Agenda

Main Conference Day One - Tuesday Feb. 23rd

Thursday, November 2nd, 2017

14:00 Omni-Channel Panel Discussion: Taking A Close Look At Organizational Structures To Handle The Challenge Of Omni-channel

Omni-channel success becomes with an org structure that truly supports the goals of your program. Curious to see how other top retailers are organizing themselves around omni-channel? Their reporting structures, KPIs, metrics and more? This is your must attend for the event.

Where does ecomm report?

How do you handle marketing when you are trying to string together a holistic brand experience?

Who is the decision maker on digital?

How are you handling buying? Are there different buyers for online vs. in-store? Or are they done together?

Who owns P&L for ecomm?