Dominique Essig, VP Product Management & Customer Experience at Bonobos
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Dominique Essig


VP Product Management & Customer Experience
Bonobos

Check out the incredible speaker line-up to see who will be joining Dominique.

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UX, Merchandising & Design Summit - Monday Feb. 22nd

Tuesday, May 2nd, 2017


09:45 Keynote: 360° Customer Experience Optimization

In today’s fast paced and technologically supersaturated environment it is as important as ever to have focus on great multi-channel experiences. Customer expectations today are higher than ever—across devices and mediums— as customers want quality experiences at any touchpoint. The reality is that customers will only connect with a handful of brands, and brands that focus on great customer experiences are likely to trump their competition. Through Bonobos multiple channels—Guideshops, Digital experiences, and our our Customer Service Ninjas we are always evaluating and refining our customer experiences and relationships.